See for yourself how Prophet AI can supercharge your security operations, accelerating alert investigation and response
Key benefits:
Lowers MTTR with AI-driven automated alert triage & investigation
Lowers risk by prioritizing critical alerts for analyst review
Eliminates manual effort, freeing analysts to focus on high-impact security tasks
Security operations centers (SOCs) face an overwhelming volume of security alerts each day. According to a 2023 survey report from Cyberreason, more than a third of respondents said they received between 10,000 - 15,000 alerts per day, leading to rampant alert fatigue and analyst burnout. Analysts must sift through this constant barrage of alerts, manually piecing together evidence and correlating data, yet many alerts that demand investigation ultimately prove to be false positives or benign events.
The result is a tremendous drain on time and focus. It’s no surprise that burnout is epidemic among SOC analysts. A recent study found 71% of SOC analysts experience burnout, with many considering leaving their jobs within a year.
Hiring more analysts might seem like the obvious fix, but it’s far from sustainable. The combination of a persistent cybersecurity talent shortage and budget constraints makes it increasingly difficult to scale teams. Recruiting, onboarding, and retaining skilled SOC analysts is expensive and time-consuming. Yet that’s the only feasible (and expensive) path for teams that continue to rely on human-driven investigations.
With teams stretched thin and struggling to triage every alert, critical threats can be missed or addressed too slowly.
To combat these challenges, organizations are turning to a new paradigm: Agentic Security powered by AI Agents. But what exactly is Agentic Security?
Agentic AI describes autonomous AI agents capable of independently pursuing specified objectives. Agentic Security is a specialized application of Agentic AI, using autonomous agents specifically for proactive security tasks, such as alert triage, investigation, and response.
Unlike simpler automation tools or "AI security copilots" that primarily support human analysts when prompted, Agentic Security autonomously investigates alerts and initiates appropriate responses without needing explicit direction at each step.
By automating the heavy lifting involved in routine investigations, Agentic Security reduces alert fatigue, lessens analyst workloads, and accelerates threat response.
While "Agentic Security" and "Agentic AI" represent distinct concepts—the former being a security-specific use case of the latter—we will use these terms interchangeably throughout this blog for clarity and ease of understanding.
In the sections that follow, we explore what makes Agentic Security unique, differentiate it clearly from security copilots, and highlight how it transforms alert triage and investigation to effectively address real-world SOC pain points.
We will also guide you through Agentic Security best practices in order to ensure successful implementation.
While Agentic Security operates proactively, traditional Security Copilots act as reactive assistants or chatbots, requiring explicit analyst input for each step of an investigation. Security Copilots rely heavily on continuous human interaction, limiting their ability to deliver substantial efficiency gains.
By contrast, Agentic Security autonomously handles routine investigative processes without waiting for analyst prompts, drastically reducing investigation times and enabling analysts to focus solely on complex incidents requiring human judgment.
The key is understanding where full autonomy versus guided assistance fits best in your security operations.
Agentic Security shines in its ability to automate the alert handling process from start to finish. Also known as Agentic AI SOC Analyst, it essentially performs the duties of a tireless Tier-1/Tier-2 SOC analyst at machine speed. Some of the key capabilities of an Agentic Security system in alert handling include:
All these capabilities allow Agentic Security systems to accelerate the alert-handling process dramatically. Routine triage and investigation that might take a human 30–60 minutes can be accomplished by AI in minutes or seconds.
The AI essentially serves as a tireless Level-1/Level-2 analyst that handles the bulk of alerts, freeing human team members to focus on the most complex or high-impact incidents that truly require human judgment.
One of the most immediate benefits of Agentic Security in security operations is a sharp reduction in alert fatigue. Alert fatigue occurs when analysts are exposed to a high volume of alerts (many of them low-value) and start to become desensitized or overwhelmed, potentially missing real threats amid the noise.
By deploying autonomous AI agents for triage and investigations, organizations can dramatically cut down the number of trivial or false alerts that reach human analysts.
Autonomous triage not only cuts noise, but it also ensures consistency – every alert gets at least a preliminary investigation. This approach eliminates the dangerous scenario of alerts being ignored due to overload. Teams often find themselves making the tough decision to ignore low or medium severity alerts.
Agentic Security systems empower SOCs to finally investigate every alert without adding additional resources.
By reducing tedious workloads, agentic AI also plays a key role in preventing analyst burnout and attrition. Burnout in cybersecurity is a well-documented problem – beyond the earlier statistic of 71% of SOC analysts feeling burnt out, consider that 64% of analysts spend over half their time on tedious manual work like reporting and monitoring, which directly lowers job satisfaction.
The reduction in context switching and tedious busywork means analysts end their days feeling more empowered.
Moreover, because Agentic Security provides around-the-clock coverage, SOC teams can avoid forcing analysts into overnight on-call rotations or understaffed late shifts.
Adopting Agentic Security in a SOC requires careful planning and integration. To fully realize its benefits, SOC managers and CISOs should approach implementation strategically, keeping both technical and human factors in mind.
Here are key insights and best practices for implementing and integrating agentic AI into security operations.
Rather than seeking “full automation” from day one, begin by leveraging agentic AI for Tier 1 triage and investigations, while keeping your analysts in the loop for review.
This human-in-the-loop model ensures that analysts still oversee the process and can double-check the AI’s work on the trickier alerts. It builds trust in the AI while still drastically reducing manual workload.
Define clearly what the Agentic Security system is allowed to do on its own, and where human approval is required. For example, you might permit the AI to auto-close alerts it deems benign or to quarantine a file flagged as malware, but require an analyst’s sign-off to disable a user account or shut down a server.
Keep a human in the loop for high-impact or irreversible actions, especially during initial deployment. As confidence in the AI grows, these guardrails can be adjusted, but it’s wise to err on the side of caution early on.
Effective Agentic Security implementation hinges on data access. The AI needs to pull from your SIEM, EDR (endpoint detection and response), identity and access management logs, network telemetry, cloud security logs, etc. Ensure the platform you choose has broad integration capabilities. Many enterprises operate a patchwork of security tools that don’t seamlessly interoperate – this integration complexity can be a hurdle to AI success.
It may be necessary to use APIs or brokers to connect tools. The goal is to give the AI a comprehensive view of your environment; otherwise, blind spots will remain. Additionally, maintain those integrations over time (updates, new log sources, etc.) so the AI continues to have up-to-date data.
To gain analyst buy-in and maintain oversight, the Agentic Security system should function as a “clear glass box,” not a black box. Choose a solution that provides transparent, evidence-backed explanations for its conclusions. Analysts should be able to see why the AI categorized an alert as malicious or benign – for example, which log events or anomaly patterns led to that decision.
This might be delivered as an investigation report showing the steps the AI took and the findings at each step. Transparency is crucial for trust; if the team understands the AI’s reasoning, they can more easily validate and accept its decisions.
It also helps for compliance and auditing – being able to explain how an incident was handled by AI is important for accountability.
Introducing agentic AI is not just a technical implementation, but a change management exercise. Engage your SOC analysts early and train them on how to interact with the AI system.
Make sure they know how to interpret AI-generated investigations, how to provide feedback or corrections, and how the workflow will change. Emphasize that the AI is there to augment their capabilities, not replace them – it handles the grunt work so they can focus on higher-level analysis.
Analysts should feel empowered by having an AI “teammate.”
Once the Agentic Security system is in production, closely monitor key SOC metrics to gauge its impact. Track things like:
These metrics will show where the AI is delivering value and where adjustments might be needed.
A potential long-term side effect of heavy automation is the erosion of human investigative skills.
If entry-level analysts no longer get to practice triage because the Agentic Security system does it all, how will they develop into senior analysts?
SOC leadership should consciously manage this by continuing to involve humans in the process in thoughtful ways.
This could mean rotating team members into threat hunting and detection engineering projects to keep their skills sharp, or having analysts periodically review closed alerts to ensure they agree with the AI’s decisions (a form of quality control that doubles as training).
The bottom line: don’t let your team’s analytical muscles atrophy. Use the AI to handle volume, but still challenge your people with interesting problems and encourage them to delve into the complex incidents that the AI flags.
This maintains a healthy symbiosis between AI efficiency and human expertise.
It’s often wise to roll out agentic AI in phases. You might start with the AI in “observe mode” where it generates investigation results but doesn’t take automated actions, allowing the team to validate its output for a period of time.
Then let it handle a specific class of alerts (for example, endpoint malware alerts) autonomously, while still manually handling others. As confidence grows, expand the AI’s scope to more alert types and enable more automated responses.
A phased deployment helps build trust and ensures that any kinks are worked out on a smaller scale before wider rollout. It also gives your processes time to adapt.
Over a few months, you may move from mostly human-driven with AI suggestions, to mostly AI-driven with human oversight. Throughout this journey, continue to provide feedback to the AI and refine the system.
By following these implementation practices, SOC managers can integrate Agentic Security smoothly into their operations and avoid common pitfalls. The end result should be a joint human–AI workflow where the AI handles the heavy lifting and routine decisions, and humans provide direction, oversight, and expertise for the tough cases.
When done right, an Agentic Security system becomes a trusted virtual team member that significantly amplifies the capability of your security operations.
Agentic AI has emerged as a powerful ally for security operations, particularly in the realms of alert triage and investigation. By leveraging autonomy and machine-speed analysis, it tackles the volume and velocity challenges that overwhelm human analysts, reducing alert fatigue, shortening response times, and easing the burden of repetitive work.
For SOC managers and CISOs, embracing Agentic Security can yield substantial gains in efficiency and threat response, but it must be done thoughtfully. Success lies in finding the optimal balance between AI autonomy and human expertise. Automation should make security teams more effective, not obsolete.
By empowering analysts with agentic AI tools, organizations can build a more resilient, scalable security operation – one that keeps pace with the threat landscape while maintaining the insight and judgment that only seasoned professionals can provide.